PeerClick Documentation

PEERCLICK Help Center

Welcome to the PEERCLICK Help Center. You'll find comprehensive guides and documentation to help you start working with the PeerClick Tracker as quickly as possible, as well as support if you get stuck. Let's jump right in!

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PeerClick Support

PeerClick support hours: 09:00 a.m. - 06:00 p.m. | Mon - Fri | (Time zone: CET)

PeerClick uses a priority support system according to the SLA:

  • Exclusive tariff plan has the highest priority, the maximum response time is 2 hours from the time of the request within the support working hours, requests are processed in order of receipt.
  • Advanced tariff plan is considered after processing the Exclusive plan requests, the maximum response time is 6 hours from the time of the request within the support working hours.
  • Basic + tariff plan is considered after processing the Advanced plan requests, the maximum response time is 12 hours from the time of the request within the support working hours.
  • FREE tariff plan has the lowest priority, requests are considered after processing the other plans requests in order of receipt. The maximum response time is 24 hours from the time of the request within the support working hours.

Updated about a month ago

PeerClick Support


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